FAQs

Got questions? We’ve got answers!

 

Pre-Event FAQs

What is OTAUS2025 – 31st National Conference and Exhibition?

OTA’s National Conference has established itself as the must-attend event for occupational therapists as it represents the pinnacle of Australian OT excellence. Attendance at OTAUS2025 will count towards professional registration, therefore this is the ideal opportunity for occupational therapists to attend to update their skills and knowledge, network and learn. The national conference is the standout event held every 2 years to celebrate and come together with other likeminded individuals including clinicians, managers, students, academics, and many others. Further information can be found here.

What are the different ticket types and prices?
Type Early Bird
(on or before 31 March 2025)
Standard
(from 1 April to 25 June 2025)
Day Registration
Member $1,020 $1,180 $710
Non-Member $1,330 $1,595 $960
New Graduate Member $770 $540
Student Member $650 $390

These are in AUD and inclusive of 10% GST. Further information can be found here.

Are there early bird discounts? When do they end?

Early bird pricing is available from 3 February until 31 March.

What is Education Day, and how is it different from the main conference? 

Education Day is a pre-conference day bringing together academics and educators to inform, update and discuss challenges and opportunities for Occupational Therapy education in Australia. Further information can be found here.

What are the social functions during the conference?

Welcome Reception
Wednesday 25 June 2025
5:45pm - 7:00pm
Panorama Ballroom, Adelaide Convention Centre

Tickets for day delegates and guests can be purchased for AUD$85.00.

Gala Dinner
Thursday 26 June 2025
7:00pm - 10:00pm
EOS SkyCity

Delegate ticket: AUD$150.00
Guest Ticket: AUD$180.00.

Where can I find the event program, schedule, and session details? 

The full event program is available on our website and event app. Updates will be posted regularly leading up to the conference.

Can I bring a support person with me? 

OTA strives to make our events as accessible as possible. Support workers attending 31st National Conference and Exhibition 2025 can apply for a complimentary registration. To register a support worker please email conference@otaus.com.au with the documents outlined below and we will provide a specialised link to register online.

Disability support workers will need to provide the following documents:
• receipt of the delegate’s paid registration and
• a letter from their employer (on company letter head) outlining their role as a support worker and whose attendance to 31st National Conference and Exhibition 2025 they are specifically supporting.

Please note:
• Disability Support Worker registrations are limited to 1 support worker per day, per delegate.
• The delegate must register and pay their registration first before registering their support worker.

Registration & Payments

How do I register for the event?

Registration can be completed online here.

Can I register on-site at the event?

Yes, onsite registration is available at the Registration and Information Desk located at Foyer H but we recommend booking in advance.

Where can I review or modify my registration details? 

You can review and update your registration details via the registration portal, please ask for your dedicated link from the events team at conferences@otaus.com.au.

What are the available payment methods? 

We accept credit cards and bank transfers.

How secure are my credit card details? 

Payments are processed through a secure payment gateway with encryption and fraud protection.

Can I get a refund if I change my mind about attending? 

A full refund less administration fee of $150 inc. GST will be provided for all cancellations received in writing at least 30 days prior to the event. No refund will be given for cancellations received within 30 days of the event; however, an alternative delegate may be submitted. If a replacement delegate registration category is of a greater value the difference in fees will apply and must be paid prior to the event.

For cancellations due to unavoidable circumstances, where there has been an accident, injury, natural disaster or death, please contact OTA directly.

If the event is canceled, how do I obtain a refund? 

If, as a result of Force Majeure, Occupational Therapy Australia cancels the event, Occupational Therapy Australia shall use reasonable commercial endeavours to reschedule the event.

If Occupational Therapy Australia is unable to reschedule the event in accordance, Occupational Therapy Australia will issue you a non-transferable credit note for the amount of the registration fee, which may be redeemed against any appropriate future Occupational Therapy Australia membership, CPD or conference event for a period of 12 months from the date of issue.

Logistics & Accommodation

Is there preferred accommodation I can book? How do I book it?

Discounted accommodation rates have been secured for Conference delegates at a range of properties within walking distance of the Adelaide Convention Centre. View the available rooms and rates, and secure your booking here.

Will there be shuttles from the preferred hotels to the venue? 

Shuttle services are not available.

What are the parking arrangements at the venue? 

The venue has two car parks that are both cashless and accept payment via credit or debit card only. Further information can be found here.

Riverbank Car Park

Accessible from Morphett Street and Montefiore Road Bridge via Festival Drive, the Riverbank Car Park is located directly under the Centre and offers 400 car spaces with a height clearance of 1.95 metres.

The venue has two car parks that are both cashless and accept payment via credit or debit card only. Further information can be found here.

North Terrace Car Park

Accessible from North Terrace, our North Terrace Car Park offers 300 undercover car spaces and direct lift access to the Centre’s main entrance. The height clearance is 2.0 metres, the slightly taller of the two.

I have special accessibility needs or dietary requirements. Can you accommodate me? 

Yes, please specify your requirements during registration for assistance.

Is there a dress code for the event? 

The dress code is business casual for the conference and smart casual for the welcome functions.

The Gala dinner will be cocktail attire.

At the Event FAQs

Where do I go to check in at the venue?

Check in is located at the Registration and Information Desk located at Foyer H.

If I lose my registration confirmation, where can I get a replacement?  

Visit the self-help kiosks or the Registration and Information Desk located at Foyer H.

Where is the keynote session/my next session/the exhibition hall? 

Venue maps and schedules are available in the event handbook and the event app or at the Registration and Information Desk.

Are there breakout sessions? Where can I find information about them? 

Yes, breakout sessions will be listed in the program on the website, event handbook and event app.

How do I download the event app? 

The app can be downloaded from the App Store or Google Play. Your log-in details will be sent to you prior to the event.

What features are available on the event app? 

The app offers features like news updates, information on sponsors and exhibitors, alerts, gamification, social networking, event agenda, and live engagement opportunities.

What is gamification and how do I participate?

Attendees can earn points by visiting the exhibitors, engagement with other attendees, posting on social media, answering trivia questions, and participating in activities. Prizes will be given to the top participants.

Post-Event FAQs

How many CPD points do I earn for attending?

Attendance provides the following CPD points:
Day One (Wednesday) - up to 7 hours
Day Two (Thursday) - up to 7 hours
Day Three (Friday) - up to 7 hours
TOTAL 3 Conference days attendance: 21 hours

How do I receive my certificate of attendance?  

Certificates will be emailed after the event together with the event survey.

Will session recordings or presentation slides be available after the event? 

There will be no recording of presentations.

Where can I find speaker presentation materials?  

Speaker slides will be available for download after the event and upon approval of the authors.

Where can I access photos from the event? 

Event photos and highlights will be shared in OTA’s official social media channels after the event.
Facebook
Twitter
Instagram
LinkedIn
YouTube

How can I provide feedback about the event? 

A post event survey will be sent via email and we welcome your input.

Where can I find information about the next OTAUS Conference?

Details on the future conferences will be announced at the closing session and posted on the website.